FAQ

Frequently Asked Questions

Where to buy RugGear and Price list
If you are interested in our products and you'd like to find out more about where to buy them or you are looking for our price list or a quote, please ...
Tue, 17 Dec, 2019 at 4:41 PM
RugGear Americas - Limited Warranty Policy 2019
Limited Warranty Policy RugGear Americas warrants that their Cell Phones and Tablets will be free from defects in material and workmanship and grants a ...
Tue, 17 Dec, 2019 at 4:41 PM
Do I Need To Pay For Postage?
If you require a repair of your device via any of our registered partners, unless you live in Poland, Austria or Switzerland, then the cost of delivery/coll...
Tue, 17 Dec, 2019 at 4:41 PM
RG760 Screenshot
To perform a screenshot on the RG760, press the Camera button and the Power button simultaneously. 
Tue, 17 Dec, 2019 at 4:41 PM
What model of RG740 do I have?
There are two models of our device RG740. The RG740A (also referred to as RG740 Grand Tour) and the RG740B. The RG740A has: 16GB ROM, 2GB RAM, MSM8916 Ch...
Tue, 17 Dec, 2019 at 4:41 PM
How can I use RG650’s user defined (yellow) button?
It needs to be activated in a certain app called “CustomKey”, which is pre-installed on RG650. After you turn on the device, first you need to open the ap...
Tue, 17 Dec, 2019 at 4:41 PM
Do RugGear Devices Have FCC & IC Certification?
Yes. Some of RugGear devices have obtained the FCC & IC certification, they are RG129/160/740/910/850. Those devices comply with Part 15 of the FCC Ru...
Tue, 17 Dec, 2019 at 4:41 PM
UNDER CONSTRUCTION
   Please be aware this information may not be correct at time of posting as this page is under construction    Africa South Africa Service Name:...
Tue, 17 Dec, 2019 at 4:41 PM
How To Transfer Contacts From Your Device to an SD Card
Place an SD Card into your device and follow the steps below:   1. Open the menu 2. Go to 'Phonebook' 3. Open 'Options' 4. Go ...
Tue, 17 Dec, 2019 at 4:41 PM
Device Not Working
If the device has frozen, and the touch screen is unresponsive, please restart the device. You can do this by holding the on/off button for around 15 seco...
Tue, 17 Dec, 2019 at 4:41 PM